“Design thinking revolves around a deep interest in developing an understanding of the people for whom we’re designing the products or services. Design Thinking being contextual and not fixed template based methodology, it helps us to observe the user in their context and to develop empathy with the target user. Design thinking helps us in the process of questioning: questioning the problem, questioning the assumptions, and questioning the implications. Design thinking is extremely useful in tackling problems that are ill-defined or unknown, by re-framing the problem in human-centric ways, creating many ideas in brainstorming sessions, and adopting a hands-on approach in prototyping and testing. Design thinking also involves ongoing experimentation: sketching, prototyping, testing, and trying out concepts and ideas.”